Privacy

Personal information

Ecowise Environmental ('Ecowise') attaches a high importance to protecting its customers' privacy and maintaining the security of their personal information.

Personal information is information or an opinion relating to an identifiable person, for example, a name and home address.

Ecowise's commitment to privacy

Ecowise adheres to the National Privacy Principles contained in the Privacy Act 1988 (Cth), which govern the way personal information is collected, recorded, stored, used and disclosed. Ecowise is also bound by contracts with its customers.

Ecowise uses the personal information it obtains from customers to provide the service that customers have requested and to communicate effectively with customers in delivering that service. Ecowise takes all reasonable steps to secure customers' personal information.

Ecowise will use personal information only for purposes directly related to service delivery or as indicated in the customer contract and in publicity directed to the customer. Ecowise will not disclose any information to a third party unless expressly asked to or approved by the original client or data owner to do so.

Disclosure of personal information

Any disclosure of personal information to a third party will be:

in accordance with the Privacy Act
as authorised by the terms of the relevant contract between the customer and Ecowise or
with the customer's consent.

Customers' access to their personal information

A customer has a right to view information relating to him or her and have errors (if any) corrected. The customer must provide appropriate identification and documentation in order to make a change, for example, when changing a surname following marriage. To arrange access to personal information customers can contact Ecowise on 1300 326 947.

Contacting Ecowise

If customers have any questions about their rights or obligations, they can contact Ecowise's Privacy Contact Officer on 02 6270 7694. Enquiries can also be made to the Privacy Commissioner on 1300 363 992.

Amendments to the privacy policy

This policy may be amended from time to time. Updated policies can be obtained from Ecowise by contacting the Privacy Contact Officer on 02 6270 7694 or by visiting www.ecowise.com.au.

January 2008